Terms & Conditions

All snack boxes are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

• Product descriptions and images are as accurate as possible, but we do not guarantee that they are error-free.
• We reserve the right to substitute items of equal or greater value if a specific product becomes unavailable.
• All prices are in CHF (Swiss Francs) and include applicable taxes unless stated otherwise.
• We reserve the right to refuse any order for any reason.
• You will receive an order confirmation email once your purchase is complete.

We accept major credit cards and other payment methods as indicated at checkout.

• Payment is processed securely through Stripe, our payment provider.
• Your payment information is encrypted and never stored on our servers.
• You must provide current, complete, and accurate purchase and account information.
• Prices are subject to change without notice.

We ship our snack boxes from Switzerland to destinations worldwide.

• Standard shipping within Europe typically takes 3-7 business days.
• International shipping times vary by destination (7-14 business days).
• Shipping costs are calculated at checkout based on your location.
• We are not responsible for delays caused by customs, weather, or carrier issues.
• Risk of loss passes to you upon delivery to the carrier.

We ship food products internationally from Switzerland. Please be aware of the following:

For consumers in the European Union, you have a statutory right of withdrawal according to the EU Consumer Rights Directive:

• You have the right to withdraw from this contract within 14 days without giving any reason.
• The withdrawal period expires 14 days from the day on which you or a third party designated by you (other than the carrier) acquires physical possession of the goods.
• To exercise your right of withdrawal, you must inform us of your decision by a clear statement (e.g., email to info@swiss-snackbox.com) before the withdrawal period expires.

From time to time, we may offer promotional codes or special discounts.

• Promotional codes are valid only during the specified promotion period.
• Only one promotional code can be used per order unless explicitly stated.
• Promotional codes cannot be combined with other offers or applied to past purchases.
• Promotional codes have no cash value and cannot be transferred or sold.
• We reserve the right to modify or cancel promotions at any time without notice.
• If a promotional code is entered incorrectly or is expired, the full price will apply.
• Promotions do not apply to shipping costs unless specifically stated.

Our snack boxes contain various food products that may include allergens such as nuts, peanuts, dairy, gluten, eggs, soy, and other common allergens. Please read this section carefully.

• The allergen information displayed on our website is provided for general guidance only and may not be complete or up-to-date.
• Manufacturers may change product ingredients, formulations, or production processes at any time without prior notice. Always check the actual product packaging for the most current ingredient and allergen information before consumption.
• All products are assembled in facilities that handle common allergens. Cross-contamination cannot be ruled out.
• It is your sole responsibility to verify all ingredient and allergen information on the actual product packaging before consuming any product.
• Swiss Snack Box assumes no responsibility or liability for any allergic reactions, adverse health effects, or damages resulting from the consumption of our products.
• We do not guarantee the accuracy, completeness, or timeliness of allergen information provided on our website.
• If you have food allergies, intolerances, or other dietary restrictions, you purchase and consume our products entirely at your own risk.
• For individuals with severe or life-threatening allergies, we strongly recommend consulting with a medical professional before ordering and carefully reviewing all product packaging upon receipt.

All content on this website, including text, graphics, logos, and images, is the property of Swiss Snack Box and is protected by copyright laws.

You may not reproduce, distribute, or use any content from this site without our express written permission.

Swiss Snack Box shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Our total liability to you for any damages shall not exceed the amount you paid for the product in question.

These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland.

Any disputes arising from these terms shall be resolved in Swiss courts.

If you have any questions about these Terms and Conditions, please contact us:

Email: info@swiss-snackbox.com

Website: swiss-snackbox.com