Terms & Conditions

All snack boxes are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

• Product descriptions and images are as accurate as possible, but we do not guarantee that they are error-free.
• We reserve the right to substitute items of equal or greater value if a specific product becomes unavailable.
• All prices are in CHF (Swiss Francs) and include applicable taxes unless stated otherwise.
• We reserve the right to refuse any order for any reason.
• You will receive an order confirmation email once your purchase is complete.

We accept major credit cards and other payment methods as indicated at checkout.

• Payment is processed securely through Stripe, our payment provider.
• Your payment information is encrypted and never stored on our servers.
• You must provide current, complete, and accurate purchase and account information.
• Prices are subject to change without notice.

We ship our snack boxes from Switzerland to destinations worldwide.

• Standard shipping within Europe typically takes 3-7 business days.
• International shipping times vary by destination (7-14 business days).
• Shipping costs are calculated at checkout based on your location.
• We are not responsible for delays caused by customs, weather, or carrier issues.
• Risk of loss passes to you upon delivery to the carrier.

We ship food products internationally from Switzerland. Please be aware of the following:

• Customs & Import Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These fees are not included in our prices.
• Food Import Restrictions: Some countries have restrictions on importing food products. It is your responsibility to verify that our products can be legally imported to your destination.
• Prohibited Destinations: We cannot ship to countries where food imports from Switzerland are prohibited or severely restricted.
• Perishable Goods: While our products have reasonable shelf lives, they may be subject to temperature variations during international shipping. We are not liable for quality degradation due to extended shipping times.
• Ingredient Declarations: All products include ingredient lists and allergen information. Please review carefully before ordering if you have specific dietary restrictions.
• If your package is refused at customs or returned to us due to import restrictions, we will issue a refund minus shipping costs.

Please refer to our Returns & Refunds Policy for detailed information about returns, refunds, and order cancelations.

From time to time, we may offer promotional codes or special discounts.

• Promotional codes are valid only during the specified promotion period.
• Only one promotional code can be used per order unless explicitly stated.
• Promotional codes cannot be combined with other offers or applied to past purchases.
• Promotional codes have no cash value and cannot be transferred or sold.
• We reserve the right to modify or cancel promotions at any time without notice.
• If a promotional code is entered incorrectly or is expired, the full price will apply.
• Promotions do not apply to shipping costs unless specifically stated.

Our snack boxes may contain various allergens including nuts, dairy, gluten, and other common allergens.

• All products include detailed ingredient and allergen information.
• Products are assembled in facilities that handle common allergens.
• It is your responsibility to review all product information before consumption.
• We are not liable for allergic reactions resulting from product consumption.
• If you have severe allergies, please contact us before ordering.

All content on this website, including text, graphics, logos, and images, is the property of Swiss Snack Box and is protected by copyright laws.

You may not reproduce, distribute, or use any content from this site without our express written permission.

Swiss Snack Box shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Our total liability to you for any damages shall not exceed the amount you paid for the product in question.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland.

Any disputes arising from these terms shall be resolved in Swiss courts.

If you have any questions about these Terms and Conditions, please contact us:

Email: info@swiss-snackbox.com

Website: swiss-snackbox.com